You can delete your LociArc account and all associated data at any time. This page explains two ways to do it: delete directly in the app, or request deletion by email if you can no longer access the app.
1. Delete in the app (recommended)
- Open the LociArc app and sign in.
- Go to Profile → scroll to the Danger Zone section.
- Tap Delete Account and confirm.
On confirmation we erase all data belonging to your user ID within 30 seconds and revoke every refresh token. This action cannot be undone.
2. Request deletion by email
If you can't access the app, email us from the email address registered to your account at hello@lociarc.com with the subject "Account deletion request". We verify ownership and complete the deletion within 30 days (usually much sooner).
3. Data that is deleted
- Account: email, display name, hashed password, OAuth subject ID.
- All saved content: URLs, AI-generated summaries/tags, folders, tags.
- Notification channel links (Telegram chat ID) and personal preferences.
- Refresh tokens and login sessions on every device.
4. Data that may be retained temporarily
- Server logs (IP, request path) — up to 30 days for operational and security purposes, then deleted.
- Crash reports (Sentry) — up to 90 days, containing no PII.
- Transaction/invoice records we are legally required to keep (if you ever paid) — kept for the statutory period, separate from your vault data.
See also our Privacy Policy. For any question about data deletion, contact hello@lociarc.com.